Terry Casey – A Guide to the Ethics of Electronic Communication for Mental Health Professionals

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Terry Casey – A Guide to the Ethics of Electronic Communication: Protecting Confidentiality, Boundaries & Professionalism in a Digital Age

How do you maintain ethical integrity when emails, texts, and DMs blur the traditional lines of clinical practice? In this timely and highly practical training, ethics expert Dr. Terry Casey explores the evolving landscape of electronic communication in behavioral health, equipping professionals with the clarity and tools they need to navigate digital exchanges responsibly and confidently.

From HIPAA compliance to boundary setting, this course unpacks the most common—and often misunderstood—ethical risks surrounding modern clinician-client communication.

Communicate Clearly, Ethically & Legally in the Digital World

As digital tools become embedded in therapeutic work, so too do the ethical complexities they bring. This course empowers clinicians to move beyond guesswork and address real-world dilemmas with professional foresight and structured decision-making.

Whether you’re texting with a client about scheduling, responding to emails between sessions, or deciding how to handle online reviews or social media contact, you’ll gain actionable strategies rooted in ethical standards and legal frameworks.

Course Insights: What You’ll Learn and Apply

Each section offers practical guidance, scenario-based discussions, and immediately usable strategies to help you communicate electronically without compromising care—or your license.

Topics Covered Include:

• Email, Text, and Messaging Guidelines – Understand when, how, and what you can ethically communicate via digital channels

• Documentation and Consent – Learn how to obtain informed consent and document electronic interactions appropriately

• Therapeutic Boundaries & Digital Access – Protect your availability, time, and privacy without damaging rapport

• Security and Confidentiality Considerations – Ensure compliance with encryption, password protection, and client privacy laws

• Responding to Crisis or Risk via Text – Explore best practices for managing emergencies and high-risk disclosures outside of session

• Client-Initiated Contact on Social Platforms – Know how to ethically manage friend requests, comments, and public feedback

Dr. Casey offers a nuanced and down-to-earth approach, turning abstract ethical codes into clear, relatable practices for any clinician navigating tech-enhanced care.

Who Should Take This Course

• Mental health providers communicating with clients via email, messaging apps, or telehealth platforms

• Counselors, psychologists, and social workers seeking clarity on ethical boundaries in a tech-saturated world

• New clinicians building their professional practice policies from the ground up

• Supervisors and clinical directors responsible for team-wide risk management and documentation protocols

About Dr. Terry Casey

An acclaimed clinical psychologist, ethics trainer, and professor, Dr. Terry Casey brings a rare ability to translate ethical standards into everyday clinical application. With decades of experience mentoring mental health professionals, his trainings are respected for being thorough, practical, and relevant—especially when tackling today’s complex digital dilemmas.

His goal is simple: help clinicians uphold their ethical values while embracing the convenience—and responsibility—of modern communication tools.

Why This Course Is Essential for Every Digital-Age Clinician

📱 Directly Addresses Real-Life Scenarios – From late-night texts to unencrypted emails, know what’s safe and what’s not
🧾 Policy & Consent Templates Included – Gain access to customizable tools for immediate clinical use
🧠 Clear, Digestible Ethics – Complex rules explained in clinician-friendly language
🔐 Protects You and Your Clients – Reduce liability, enhance trust, and maintain compliance

Communicate Professionally. Protect Ethically. Practice Confidently.

Technology isn’t going away—but with the right knowledge, you can ensure that how you use it enhances your practice without putting you or your clients at risk.

📥 Download Terry Casey’s A Guide to the Ethics of Electronic Communication today and elevate your professional standards in every message you send.